Report, track & resolve claims seamlessly
Experience a fast, modern claims process that combines telematics with Vega's commercial trucking specialists to get you back on the road quickly.
Report 24/7: online, phone or email. We guarantee a response within 24 business hours.
Check status anytime online or by phone. We keep you in the loop via email with a weekly update on open claims.
Vega's dedicated claims team uses the latest in telematics and camera technology to deliver the highest level of service and fastest resolution times in the industry.
Managed by experts. Resolved faster with technology.
Telematics shows what really happened at the scene, allowing us to adjust claims fairly, exonerate drivers when they are not at fault, and get you paid faster.
Superior claims handling is now the #1 differentiator for fleets when selecting an insurance provider.
Safety Intelligence Platform
Monitor safety scores, driving behavior, and violations from FMCSA and telematics data, all in one place. Level up your fleet safety program with personalized, AI-powered recommendations.
Safety Services
Get help with everything from mock audits, driver training programs and DataQs. Our safety management team has decades of experience in DOT compliance and safety management and can help you reduce risk and costs with a tailored approach.
Frequently Asked Questions
Report 24/7: online using your Nirvana Safety Intelligence Platform login at safety.nirvanatech.com, emailing us at reportaclaim@nirvanatech.com, or calling us at 1-888-383-8614.
After first reporting your claim, you will hear from our team the same business day (if submitted before 3pm ET).
No. It is up to the fleet to file a claim, if necessary, for an accident or incident. Vega, Nirvana's dedicated claims partner, uses telematics data to assess the situation (if relevant) to help expedite processing and exonerate drivers, where possible.
Vega Claims is Nirvana's sister company, purpose-built to deliver a faster, more transparent claims experience for commercial trucking fleets. | What is their relationship to Nirvana? Vega is a Nirvana-founded company, built specifically to invest continuously in claims technology and expertise for commercial trucking. | How does this benefit me? Vega's singular focus on commercial trucking claims means deeper expertise, faster resolutions, and better outcomes than a generalist claims operation can deliver.