July 2025
General freight carrier
When this large account came to us our team engaged directly with the insured to build a strong connection. Through clear, direct conversations, and open dialogue with the agent, we helped them move away from a costly aggregate deductible with another carrier. As a result, they chose to bind with Nirvana at a higher premium that better met their needs. A great example of trusted collaboration and personalized guidance.
Building materials & lumber carrier
We partnered closely with the agent throughout the renewal process, maintaining clear and timely communication. Despite several revisions and a lower-cost APD/MTC option available to them through a non-admitted carrier, our recently enhanced cargo coverage helped the agent successfully position Nirvana’s comprehensive package and were able to secure the renewal.
General freight carrier (Renewal)
After quoting this renewal the agent informed us there were several competitive offers. Thanks to quick collaboration, we were able to get creative and lower the increase with a higher deductible option to win the renewal. Great relationships and communication allowed us to win this renewal.
Packaged food carrier
Sometimes a little extra effort makes all the difference. This account seemed straightforward at first, but a last-minute change to an unsupported telematics provider threatened to derail the deal. Thanks to creative problem-solving and strong collaboration, we navigated the challenges and were able to win the account.
Building and construction supplies carrier
When this insured came to us with numerous questions and requests, our team stepped up and worked hand-in-hand with the agent to provide clear, timely answers. From conducting additional reviews to navigating complex billing inquiries, we were there to guide and support them every step of the way. This seamless collaboration not only built trust but also helped us secure the account, a big win for both the agent and Nirvana!
Food and beverage carrier
We initially declined this fleet due to insufficient telematics data, but the insured and agent were eager to secure top-tier coverage with Nirvana. Once they had enough telematics data, they resubmitted with us and were thrilled to receive a quote with personalized pricing and tailored coverage options, making it an easy choice to go with Nirvana.
Building supplies carrier
The agent and insured had a variety of questions about coverages, deductibles, and payment options, which required multiple revisions to reach a quote they were comfortable with. Through close collaboration and clear communication, we built confidence in both the agent and insured that Nirvana was the best choice for them.
Paper & plastic products carrier
After quoting this fleet, we learned we were up against strong competition from several other carriers. The agent, a strong advocate for Nirvana, was eager to place coverage with us, so we worked creatively to deliver the best coverage and deductible options to stand out from the competition. The successful partnership ultimately helped us win this Michigan fleet over our competitors.