September 2025
Dry van carrier (renewal)
This renewal required multiple revisions and detailed conversations to get across the finish line. The agent maintained clear communication throughout-sharing competitive feedback and what it would take to secure the bind. Thanks to ongoing collaboration and several in-person discussions during the agent's annual summit, we were able to finalize terms and retain the account. Another strong example of how responsiveness and partnership drive renewal success.
Dry van carrier
This was a milestone first bind with a long-standing agency partner. The insured received a late renewal with a significant increase from their incumbent, and the agent quickly turned to Nirvana for a solution. Our team moved fast-turning around a quote in short order and joining a call with the insured to review the proposal. The insured even took us on a virtual tour of their terminal during the conversation, demonstrating their engagement and excitement. A great example of responsiveness, partnership, and momentum with a valued agency relationship.
Paper and plastics carrier
This was another solid win with one of our long-standing agency partners. The quoting process was straightforward, with one key consideration around one driver's tenure. After learning more about the insured's internal training program and probation policy, we made an exception based on their proactive safety measures. A strong example of how Nirvana's flexibility and thoughtful underwriting approach help us support well-managed fleets while maintaining smart risk standards.
General freight carrier
The insured had previously operated under scheduled policies and came to us with several questions about how a mileage-reported, non-scheduled program would work. The agent partnered closely with our team to understand the nuances and benefits of Nirvana's model-particularly the added flexibility, reduced administrative burden, and real-time visibility it provides. Once positioned, the insured immediately saw the advantages of a non-scheduled policy and felt confident making the switch. The agent's strong advocacy and trust in our approach were key to converting the account and reinforcing the value of our partnership.
Paper, plastic, and glass products carrier
When we quoted this account, we faced headwinds because we couldn't offer Motor Truck Cargo coverage given the insured's cargo loss history. Rather than let that be a deal-breaker, we highlighted the broader value of partnering with Nirvana, including our complementary Safety Platform, providing fleets with proactive safety insights to improve safety. This helped the insured see the full value in Nirvana and secure coverage with us.
Building and construction supplies carrier
Earlier this year, we declined this account due to driver-related concerns. The insured remained eager to partner with Nirvana, and after improving their driver roster and implementing new safety procedures, returned to request a quote. We reviewed their improvements and were able to provide them with a competitive quote with broad coverage, giving them the peace of mind knowing that they found an insurance partner that met their needs.
Food and beverage carrier
This account required multiple revisions to meet the insured's coverage needs. We worked closely with the agent to deliver a tailored quote that incorporated all their requested options. This made it an easy decision to go with such a collaborative and proactive partner like Nirvana.
Agriculture and farming carrier
When this agent previously submitted this account, it was declined because the insured's telematics provider wasn't supported by Nirvana. After we added 25 new premier telematics providers, they saw that the ELD provider was now supported so they immediately resubmitted the account and received a quick quote. This win showcases Nirvana's commitment to consistently deliver value to its agents and insureds.