Steering towards safety: How TTR Shipping improved its safety score by 50%

Seeking a better insurance provider

When their Safety Director, Missy, joined TTR Shipping 13 years ago, they needed a full safety overhaul. The company wanted to expand, but poorly maintained paper logs and inconsistent hours-of-service tracking held them back. Safety violations raised further concerns, and on top of this, they had significant challenges with their existing insurance provider.

TTR grew increasingly frustrated with the slow communication and lack of partnership from their insurance provider. As the company expanded, so did the need for a partner who could align with its evolving, specialized needs. TTR wasn’t just looking for coverage, they needed an insurance partner who could actively support their safety goals and help fuel their growth.

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“Nirvana isn't just our insurance provider - they're a true safety partner. Their platform and dedicated safety support have transformed how we manage safety. What used to take us a month to get [key safety data], we now have instantly.”

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Shifting from reactive to proactive safety

Initially, TTR set out to find an insurance provider that offered better communication and responsiveness. But once they partnered with Nirvana, they quickly discovered a broader set of benefits through their proactive safety program. Nirvana’s powerful Safety Intelligence Platform, combined with hands-on support from dedicated safety managers, served as the catalyst for meaningful change across their fleet.

Before working with Nirvana, TTR often reacted to safety violations only after they occurred. Nirvana changed that dynamic. With the Safety Platform and its instant email alerts, TTR could immediately address violations, eliminating the delays that came with monthly safety reports and enabling faster corrective action.

The Safety Platform quickly became TTR’s “daily command center for safety,” providing visibility into key trends and helping them direct training efforts exactly where they were needed. The built-in CSA violation timeline also helped TTR manage compliance more efficiently by clearly showing when violations would expire and outlining point reduction schedules.

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“Before Nirvana, we were always playing catch-up with safety violations. 
Now we get instant alerts and can address issues immediately. That's the difference between reactive and proactive safety management.”

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Building safety excellence with Nirvana

Nirvana’s partnership with TTR delivered more than just streamlined data and proactive alerts, it drove real, significant improvements. By actively leveraging insights from the Safety Platform to improve their safety training, TTR reduced its Nirvana Safety Score, Nirvana’s indicator of driving safety based on telematics data, by nearly 50%. This was a testament to both the power of Nirvana’s Safety Platform and TTR’s commitment to safety excellence.

The combination of cutting-edge technology available from Nirvana’s Safety Platform and collaborative support from the dedicated Safety Managers made it clear that Nirvana was the long-term choice for TTR. Nirvana quickly became an essential part of their safety operations, delivering a level of service and partnership that their previous insurance providers couldn't match.

TTR’s experience highlights how Nirvana offers far more than just insurance coverage. They provide a proactive safety partnership fueled by technology, dedicated safety support, and a commitment to helping fleets navigate today’s complex landscape of safety, compliance, and risk. For TTR Shipping, Nirvana has become a trusted partner in their ongoing pursuit of safety and operational excellence.

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“With Nirvana, we have a dedicated partner who knows our business 
and is invested in our success. That personal touch is invaluable.”

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